Marketplace System
BiteMate is a sophisticated loyalty and rewards ecosystem designed to bridge the gap between hospitality providers and their customers. This system functions as a high-frequency marketplace where real-time transaction data is converted into actionable rewards and customer retention loops
Project Tips
- Payment Integration: Custom Stripe API implementation for secure, real-time marketplace transactions.
- IoT Connectivity: Advanced cloud-to-hardware communication for automated kitchen operations.
- Agentic AI Support: Automated customer service agents designed to handle loyalty inquiries and refund logic.
- Data Science Engine: A Python-based analytics core that predicts customer churn and optimizes reward distribution.
Overview & Challenge
The core challenge involved synchronizing physical IoT hardware—such as cloud-connected receipt printers—with a digital payment infrastructure powered by Stripe. We engineered a solution that ensures zero-latency reward calculations, even during peak hospitality trading hours
